How to Determine Needs of Customers
Notably, Steve Jobs said, "You have to start with the customer experience and work backwards to the technology." "You cannot start with the technology and try to figure out where you are going to sell it."
The core message he's conveying here is relevant regardless of whether you sell technology or any other kind of goods or services.
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It is necessary to comprehend the reasons behind their decision to buy, the expectations they have, and the obstacles they may face along the process.
Determining the Needs of the Customer
A few distinct techniques might help you learn more about what your clients desire.
1. Make Use of Current Data
You probably already have some client information, particularly if you use a CRM. The greatest place ...